If you did not disclose medical conditions that fall within our gateway questions when applying for your travel insurance, any related claims may be reduced or rejected. It is essential to provide accurate health information to ensure your cover remains valid.
If you’re within your 14 day cooling off period and havn’t travelled yet, you’ll normally be able to tell us about missing medical conditions from your ‘Review your cover’ e-mail. After that period, or if you’re unable to use this system you should contact us as soon as possible.
