company logo

Help center

Go to Cedartree
HomeContact Us
All collectionsUnderstanding Your CoverCover Queries

Cover Queries

Can Children Travel Unaccompanied on a Policy?

Understanding Travel Disruption Cover

Do I Need to Book a Return Flight to Be Covered?

Can I Claim for Flights Booked Using Avios or Air Miles?

Can I Cancel My Trip and Get a Refund?

Baggage and Personal Belongings Cover Explained

Understanding Legal Expenses Cover

Understanding Personal Liability Cover

Understanding Our Sports and Activity Packs

Are Safaris and Bush Trekking Covered Under My Policy?

Am I Covered to Go to Theme Parks?

Understanding Sporting Equipment Cover

Understanding Our Winter Sports Add-On

Do I need a different area of cover if my cruise stops in a country I don't plan to visit?

Understanding Our Golf Cover Add-On

What Devices and Incident Types are Covered Under Gadget Cover and what is the criteria of purchase?

How do I get a cruise confirmation letter?

Am I covered for a Cruise?

Am I covered for Covid?

Am I covered to drive a car, motorbike or other motorised vehicle while abroad?

Am I covered in transit or during a stopover outside of my covered area?

Am I covered if the holiday is a gift from a family member or a prize?

Can people insured on an Annual Multi-Trip travel separately

Can Adults on an Annual Multi-Trip Policy Travel Separately?

What is Dual Insurance and How Does It Affect My Cover?

Am I Covered to Perform or Entertain While on a Trip?

Missed Departures, Delays and Cancellations

Am I covered for additional expenses to continue my trip if I miss my departure including any connecting flights?

Am I covered if my flight is delayed?

Am I covered to cancel my trip if the outbound flight is cancelled?

Are deposits covered if I have to cancel my trip?

Package Holidays vs Independent Travel and Travel Disruption cover

Reciprocal Health Agreements

Is my EHIC still valid?

What is a GHIC and how do I get one?

Other Reciprocal Health Agreements